Projections show that the global autodialer software market will reach a value of $1 billion by 2032.
Autodialers can help businesses streamline processes and improve operations. With all the options available for autodialer software, it can be hard to pick the best one for your business.
For help finding the right choice for you, keep reading.
What Is Autodialing Software?
Autodial software comes in the form of programs/apps using a database of predetermined numbers to increase call volume from call agents throughout the working day.
By making calls automatically, a call agent can increase their productivity and efficiency. When a call ends the agent is automatically connected to the next call, helping save a lot of time.
There are various pieces of autodialing software available, with some of the best listed below.
Fastcall is one of the most reliable and affordable autodialer software tools available. It allows for calling, SMS messaging, and video conferencing – both outbound and inbound. Fastcall works as a native autodialer app through Salesforce.
It’s great for simplified, streamlined operations, and is best suited for businesses that have 20-100 employees. Fastcall is also scalable, so as your company grows it will still be able to meet your needs. It offers a free 14-day trial so you can test it out before committing to a purchase.
PhoneBurner is an autodialing tool that has a range of advanced features such as lead management, various analytics, and power dialing. PhoneBurner is easy to set up, and you can also scale it with your business without any issues.
It’s known for helping provide excellent customer service and being simple to use. You can roll it out across your company and get your employees using it with minimal training.
It does, however, lack some features that could be useful, like sales analytics or listening-in. It’s also one of the more expensive options available.
If you need an autodialer for a small business, ChaseData is a good choice, although it works fine for a business of any size. It’s widely used in a range of industries including:
- Financial services
- Home improvement
It has a small business plan which includes certain features such as progressive dialing and preview dialing. For more advanced features like predictive dialing, you’ll need to opt for one of the more expensive plans.
CallHub is an autodialer that’s built to work well as an all-rounder. It’s suitable for SMS marketing, voice broadcasting, and call center use. CallHub is one of the most popular choices for non-profit organizations around the world.
It offers plenty of integration for different scenarios such as Nationbuilder and Databank Connect. One stand-out feature is Robo-dialing, which can play pre-recorded messages. This is a very effective way of communicating without the need for more call agents.
Choosing Your Autodialer Software
When looking for autodialer software, there are plenty of options to choose from. To best decide, you need to determine your needs. Your choice should be based on factors such as the size of your company, your budget, and the features that will help you the most.
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