You might have heard it a million times, but having the right people in the right positions is the key to business success. A good idea on its own will not bring – or keep bringing back – customers. It is the work ethic, the skills and expertise of your staff that will ensure that the best version of your product or service will be offered to your customers.
The question of how you can find the right people must be ringing in your ears. The answer to this question is hiring a personnel manager. The role of the personnel manager is linked to everything that has to do with your workforce.Â
Let me explain in detail what a personnel manager does and how it is important for your profit.
Interviewing people
When a job advertisement is published, it is pretty common that a great number of people will apply. A personnel manager will look at all the CVs, will contact the people with the most intriguing ones, will interview and evaluate the most suitable candidates and they will promote the one they believe that they have what it takes to perform the best. Asking the right questions and being a good judge of character are traits that characterise an excellent personnel manager and they allow them to bring the most skilful employees to the business.Â
Training staff
No one can be perfect from day one – even at a job where they have theoretical knowledge or experience. New staff will need a bit of time to learn how things work in the new environment and understand how procedures are supposed to be done. The personnel manager has the responsibility to teach everything a new employee needs to know in order to adjust to the new work environment and to the work conditions as soon as possible. Additionally, equipping the workforce with new skills and techniques that they need in order to evolve and progress is something that the personnel manager has to find time and effective ways to achieve.
However, the personnel manager must also be trained and take steps to improve. Thus, investing in coaching for personnel management ensures that all of your employees are as well equipped to do their job as possible.
Being there for everyone
A personnel manager can be the link between you and your workforce. First of all, a good personnel manager will ensure that the best work conditions are enforced so that all employees feel safe and happy in order to do their job to the best of their abilities. If there is a problem, employees should feel comfortable to contact them and let them know about it.
Additionally, the personnel manager should inform their superiors about any issues related to the workforce and consult them about it honestly and objectively.
